COVID-19 UPDATES, POLICIES, INFO
Please note that due to the unprecedented nature of this pandemic, information is fluid and can change at any time. We are doing our best to update the information contained here as best we can, but cannot be responsible for rapid changes at the state, local or federal levels or misinformation that may be contained or construed.
WAIVER & WELLNESS SURVEY
Upon making a reservation, we are asking adult guests to sign a waiver.
You can access the Coronavirus/ COVID-19 Waiver here
https://form.jotform.com/201526322302843
(we will email the waiver after receiving your reservation. E-signatures required).
Days before your arrival, we are asking adult guests to complete a Wellness Survey.
You can access the Wellness Survey here
https://form.jotform.com/201526180020034 (we will email the wellness survey within 2 weeks of your check-in date. If due to illness any answers change on the survey, for any guests, the adult(s) must contact Storybook Villa immediately to disclose. We can be reached at 714-334-3736 and info@storybookvilla.com)
*Please note, both the Waiver and Survey must be completed and received by Storybook Villa (via email) in order to check-in.
LINKS TO CURRENT INFO & UPDATES
CDC: https://www.cdc.gov/coronavirus
Disneyland Updates: https://disneyland.disney.go.com/travel-information/
Our CLEANING follows the recommendations of National, State, and County-level guidance.
CDPH (California Department of Public Health) + OSHA (Department of Industrial Regulations) + CDC:
CDPH + OSHA https://covid19.ca.gov/pdf/guidance-hotels-lodging-rentals.pdf
CDC: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/disinfecting-your-home.html
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html
Virus is spread person-to-person. May be on surfaces:
https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-covid-spreads.html
Considerations for Public Pools:
https://www.cdc.gov/coronavirus/2019-ncov/community/parks-rec/aquatic-venues.html
Orange County: https://occovid19.ochealthinfo.com/
VRBO (HomeAway) / Expedia Group: https://www.vrbo.com/discoveryhub/tips-and-resources/improve-performance/clean-disinfect-guidelines
COVID-19/ Coronavirus Worksite Plan
Enhanced Cleaning Requirements and Procedures
Storybook Villa (owners, cleaners, and all who enter) has established a worksite-specific COVID-19/ Coronavirus prevention plan. We have used information provided from the CDC, state’s CDPH, and Orange County’s Health Care Agency to inform our guidelines. For more details, see our COVID-19 Binder or website.
We post this to increase your peace-of-mind. Summary of items addressed (but not limited to) include:
- Professional cleaning company and its staff has acknowledged and agreed not to work if symptomatic.
- Before arriving, guests have acknowledged and submitted Wellness Survey regarding symptoms.
- Frequent handwashing
- Practice social distancing (cleaners not to clean when guests present. Guests have been advised).
- Cleaning staff to wear mask and gloves.
- Items removed (books, magazines, toys, etc, and anything left by previous guests)
- Common areas: guests acknowledge an inherent risk of exposure to Covid-19 exists in any public place
- Signs posted as safety reminders: wash hands, social distance, use mask, cover sneeze, clean& disinfect
- High-touch surfaces: Cleaning staff has been provided with thorough checklist to clean & disinfect items such as bed rails & headboards, tables & countertops, TV remotes, appliances, knobs, handles, switches, toilets, sinks & faucets, mirrors.
- Multi-surface cleaners & soaps approved for use against COVID-19 by the EPA.
- Garbage & left-overs: Cleaning staff & guests to remove all trash and line all garbage cans.
- Removal of any food items the previous guest left in the refrigerator, freezer, pantry, etc.
- New sponges, paper towel rolls, and toilet paper rolls re-stocked each cleaning for each guest.
- Linens & laundry: bedding and towels removed and laundered for each stay.
- Kitchen items & dishes: cleaned between each guest stay. Adequate dish soap provided.
- Bathrooms: toilets, showers, tub, sinks, cabinets, faucets, shelving and floors.
- Air Conditioning (HVAC): filters changed regularly. Home has its own AC unit (ie air not shared).
- Remote check-in & keyless entry provided (aligns with social distancing practices).
- Standard check-in 4pm and check-out 11am: times set to minimize guest/cleaner interactions.
- Rental unit and cleaning standards regularly evaluated and updated as needed.
- Increased communication & disclosure with guests on the cleaning & safety measures implemented, both pre-stay and during stay, via the listing content and property information provided.
- We encourage guests to self-monitor for symptoms, follow advice from local authorities, and to seek medical assistance where possible/available.
- We encourage application of these guidelines to shared/public places.
For more details, see our COVID-19 Binder or new webpage StorybookVilla.com/coronavirus (this page)
*In addition to items listed above and a thorough, 100% house-cleaning, we have added, asked, and received confirmation from our professional cleaning company to implement the following Updated Guidelines for Cleaning Storybook Villa(s):
Guidelines for Cleaning Storybook Villa
CLEAN * SANITIZATION * DISINFECTION * VENTILATION
The following guidelines are part of our updated COVID-19 cleaning procedures:
CDPH (CA Dept of Public Health) + OSHA (Dept of Industrial Regulations) + CDC (Disease Control)
For details, https://covid19.ca.gov/pdf/guidance-hotels-lodging-rentals.pdf
https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html
+ Stay home (do not work) if you are not feeling well (fever, cough, shortness of breath, chills, aches)
+ Guests must not be present
+ Masks and Gloves must be worn at all times
+ Remove your shoes (or cover them) upon entering the house
+ Open all windows and patio doors to ventilate (air-out)
+ Remove all personal items left behind by previous guests (place in bin labeled “Previous Guests”)
+ All trash cans must be emptied and always use a trash bag (liner) inside
Disinfect / Sanitize the following (not a complete list):
- Door handles
- All cabinet handles and knobs (kitchen, bathrooms, and bedrooms)
- All appliances, handles, knobs, buttons (Frig, dishwasher, washer/dryer, toaster, coffee maker…)
- Water faucets
- Toilet handles
- Light switches
- All TV remotes (gently, do not press buttons down)
- Tables, countertops, high-touch surfaces
- Bed rails, headboards of beds
- Clean vacuums before and after cleanings
ALSO NOTE:
Our Storybook Villa rental home(s) have their own individual Air Conditioning units. (ie The air is not shared with other units).